With 15 years of experience as a business professional, Jori Kloosterman brings a unique blend of strategic insight and interpersonal expertise. She holds a Bachelor's in Marketing Management, equipping her with strong analytical and branding skills, and a Master's in Counseling, which deepens her understanding of human behavior and conflict resolution. She completed Basic Mediation training and have hands-on experience navigating small claims and business disputes, fostering fair outcomes through clear communication and empathy. My diverse background allows me to bridge the gap between business objectives and human needs, making me a versatile asset in both corporate and community settings.