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New Airline Passenger Protections

Airlines.jpgSummer is just around the corner. If you're planning to travel for vacations, holidays, or family reunions, you should know there are new regulations introducing airline passenger protections that will go into effect on April 29th. These were issued by the U.S. Department of Transportation.

The new regulations require airlines to make changes including:

  • adopting contingency plans for tarmac delays
  • publishing flight delay information on their websites
  • responding to and resolving consumer complaints within 60 days
Consumers can file airline service complaints with the Aviation Consumer Protection and Enforcement division of the Department of Transportation or with the Better Business Bureau.


Posted by Joanne Vandestreek on April 27, 2010 09:27 AM |

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