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2009's Top Consumer Complaints

The Federal Trade Commission, the nation's largest consumer protection agency, receives hundreds of thousands of complaints every year. They have recently issued a report documenting consumer complaints received in 2009. Identity theft tops the list of the fifteen most common complaints at 21% of all consumer complaints received.

The FTC has created a new video, seen here, on how to file a complaint. There are many options for filing a complaint online. You can use the FTC's form (also available in Spanish). If you're serving any branch of the U.S. military, you can file a complaint through FTC's Consumer Sentinel. If you want to file a complaint against an organization located in another country, file your complaint with EConsumer.Gov.

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